Chapter 1 General Provisions

Article 1 Purpose

These Terms of Service ("Terms") govern the conditions and procedures for use of the Peekai service ("Service") provided by BEUSABLE PTE. LTD. ("Company"), and set forth the rights, obligations, and responsibilities of the Company and its users, as well as other necessary matters.

Article 2 Definitions

The key terms used in these Terms are defined as follows.

"Member": An individual or legal entity that has agreed to these Terms and registered for the Service

"Query": A text input submitted by a Member to receive a response

"Output": A text result generated by AI in response to a Query

"Report": A brand analysis automatically generated by the Service based on Output data

"Usage": The usage limit or unit within the Service that is deducted when a Member uses paid features such as queries, report generation, etc.

"EQS": The Company's proprietary AI-based brand exposure quality score

"Client Data": All data entered or uploaded by a Member when using the Service

Article 3 Posting and Effect of Terms

① The Company shall post the contents of these Terms on the Service website.

② The Company may amend these Terms where reasonable grounds exist, to the extent permitted by applicable law.

③ In the event of an amendment, the Company shall provide advance notice via service announcements and email at least 7 days prior to the effective date. The same applies to changes that are unfavorable to Members or involve material matters.

④ If a Member does not express refusal within the notice period, the Member shall be deemed to have agreed to the amended Terms.

⑤ These Terms are governed by the laws of Singapore, and matters not specified herein shall be governed by Singapore contract law and applicable regulations.

Article 4 Supplementary Rules

Matters not stipulated in these Terms and their interpretation shall be governed by applicable laws including the laws of Singapore, the Personal Data Protection Act (PDPA), the Consumer Protection (Fair Trading) Act (CPFTA), the Unfair Contract Terms Act (UCTA), and policies separately announced by the Company.

Chapter 2 Membership and Account Management

Article 5 Authority to Contract

① An individual agreeing to these Terms on behalf of a legal entity represents and warrants that they hold sufficient authority to legally bind that entity and its affiliates to the terms herein.

② If a person agrees to these Terms on behalf of another individual or entity without proper authority, such agreement shall have no legal effect, and all liability arising therefrom shall be attributed to the individual who agreed.

③ Members warrant that the execution and performance of these Terms do not conflict with any other contractual obligations to which they are a party.

Article 6 Registration and Eligibility

① Membership is applied for by completing the registration form required on the site (including email, password, company name, contact information, etc.) and agreeing to these Terms and the Privacy Policy.

② To use the Service, Members must satisfy the following eligibility requirements at the time of registration and throughout the entire period of use: An individual aged 18 or older, or a duly incorporated legal entity; Not located in a Sanctioned Jurisdiction designated by the UN Security Council, U.S. OFAC, EU, or Singapore MAS — currently including: North Korea (DPRK), Iran, Syria, Russia (financial/technology sectors), Cuba, and the Crimea, Donetsk, and Luhansk regions; Not listed on any sanctions list (e.g., SDN List) of the above authorities; Not using the Service on behalf of any sanctioned individual or entity.

③ The Company may refuse a registration application or subsequently terminate an account in any of the following cases: Registration with false information; Theft of another person's information; Registration for purposes in violation of applicable law; Failure to satisfy, or subsequent failure to satisfy, the eligibility requirements of paragraph ②; Other violations of Service operating policies.

④ To verify eligibility, the Company may use technical means such as country selection at registration, IP address verification, and payment method country confirmation, and may request submission of additional information as needed. The Company may restrict access to the Service if a Member fails to comply.

⑤ If any change occurs to the eligibility requirements of paragraph ② after registration, the Member must notify the Company immediately. All legal liability arising from continued use without such notification shall be attributed to the Member.

⑥ The Service may be used normally upon completion of email verification (Verify Your Account).

⑦ Membership status may not be transferred or disposed of to any third party.

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Article 7 Account Management

① Members are responsible for managing their own account information (including passwords) and must not share it with third parties or transfer it to others.

② Password verification sessions are maintained for 30 minutes from the time of authentication.

③ Account information may be updated directly via the User Info menu within the Service.

④ If account theft or unauthorized use is suspected, Members must immediately change their password and report the matter through the customer support channel designated by the Company (such as the email address provided on the website).

⑤ The Company shall not be liable for account theft or information leakage attributable to the Member.

⑥ The Company may temporarily restrict account access or revoke API keys without prior notice in the event of detected security threats, unusual usage patterns, or court orders.

Article 8 Account Termination and Withdrawal

① Members may request withdrawal at any time through the withdrawal function within the Service or via a separate withdrawal request.

② Upon withdrawal, account information and related data shall be deleted without delay, except where retention is required by applicable law.

③ Refunds for remaining credits or unused paid subscription periods upon withdrawal shall be governed by Article 19.

④ Data deleted upon withdrawal cannot be recovered.

⚠️ Notice: Please ensure all necessary data is backed up before deleting your account.

Chapter 3 Service Provision

Article 9 Service Content

① Peekai provides key features such as AI query comparison and Report generation.

② The Service is provided exclusively for PC web browsers. Normal use may not be possible in mobile environments.

③ The Company may modify Service content or discontinue certain features with prior notice, based on quality improvements, legal requirements, or operational needs.

Article 10 Notice Regarding AI Platform Responses

🔴 Important Notice: The Service collects responses via independent third-party AI platform APIs. The Company does not warrant the content, accuracy, or completeness of responses.

① The Service collects responses through one or more third-party AI platforms (APIs) integrated by the Company. The types and configurations of such platforms may be added, changed, or removed as operationally necessary. (Examples: OpenAI, Anthropic, Google, Microsoft, Perplexity, xAI, etc.)

② The Company shall not be liable for missing, delayed, or degraded responses resulting from failures, errors, policy changes, API restrictions, or service interruptions of any AI platform.

③ Query text entered by Members will be transmitted to each AI platform for response generation, and the terms of service and privacy policy of those platforms may apply.

④ Brand analysis results, EQS scores, and insights provided through the Service are for reference purposes only, and the Company does not guarantee the accuracy of such results or their fitness for any particular purpose. Members must not use these results as the sole basis for business decisions.

Article 11 Service Interruption

① The Service may be temporarily suspended in the following circumstances.

• Scheduled or emergency maintenance

• Force majeure events including power outages, natural disasters, or national emergencies

• Failures of third-party AI platforms or core infrastructure

• Other operationally unavoidable reasons

② Where a service interruption is planned, the Company shall provide advance notice through at least one of the following: email, in-service announcement, or website posting. However, in cases of emergency where advance notice is not feasible, notice may be provided after the fact.

③ The Company shall not be liable for damages arising from service interruptions unless caused by the Company's willful misconduct or gross negligence.

Article 12 Force Majeure

① Neither party shall be liable for delay or incomplete performance of obligations under these Terms caused by circumstances beyond that party's reasonable control ("Force Majeure Events"), including:

• Natural disasters (earthquakes, floods, typhoons, etc.), fire, or explosion

• War, terrorism, armed conflict, riots, or civil unrest

• Epidemics or pandemics, quarantine measures, or government orders

• Labor disputes (excluding those involving the party's own employees)

• Internet or telecommunications infrastructure failures, or power outages

• Third-party hosting infrastructure failures, DDoS attacks, or other cyberattacks

• Inability to perform due to changes in laws or government regulations

② A party experiencing a Force Majeure Event must promptly notify the other party in writing, explaining the nature of the event, its expected duration, and its impact, and must take reasonable steps to minimize damage.

③ If a Force Majeure Event continues for 30 or more consecutive days, the unaffected party may terminate the relevant service agreement with 7 days' prior written notice. No liability for damages shall arise from such termination.

Article 13 Service Level Agreement (SLA)

① For Free and Pro Plans, the Company does not guarantee service uptime and does not provide an SLA by default. In the event of service interruptions or failures, the liability limitations of Article 11 shall apply.

② For Business Plans, an SLA may be negotiated through a separate agreement. The specific terms of the SLA (uptime targets, incident response times, remedies, etc.) shall be set forth in the separate agreement, which shall prevail over these Terms.

③ Where no SLA is in place, the Company's sole and exclusive remedies for service failures are as follows.

• Failure of a scheduled auto-collection run due to Company fault: restoration of paid credits for that run

• Continuous service failure exceeding 24 hours due to Company fault: credit accrual proportional to paid subscription fees for the period of failure

④ The remedies under paragraph ③ apply only where the Member submits a request to peekai@peekai.us within 14 days of the date the failure occurred.

💡 SLA Inquiries: For SLA contracts and consultations, please contact peekai@peekai.us.

Chapter 4 Plans, Payments, and Usage

Article 14 Subscription Plans

① The Service offers subscription plans; details are available on the pricing page of the website.

② Plan content and pricing are subject to change with prior notice.

Article 15 Payment and Subscription

① Fees for paid plans are charged in the currency designated by the Company (primarily USD) and are billed monthly in advance. Applicable exchange rates, taxes, and fees may vary depending on the payment method, internal guidelines, and applicable law.

② Subscription periods run for one month from the date of payment and renew automatically each month unless canceled.

③ The Company may restrict access to the Service in the event of non-payment or payment failure, and may charge late fees on outstanding amounts to the extent permitted by applicable law.

④ In the event of a price change, the Company shall notify Members in advance, and the revised fees shall apply from the next billing cycle.

⑤ Members may separately purchase additional usage products (queries, Insight Reports, Trend Reports, etc.) offered by the Company, and the types, prices, and terms of such products are subject to the information provided within the Service.

Article 16 Billing Disputes

① If a Member believes there is an error or discrepancy in a bill, the Member must submit a written dispute to peekai@peekai.us within 30 days of the invoice date, specifying the invoice number, disputed amount, and reason.

② Billing records not disputed within 30 days shall be deemed accepted as accurate by the Member.

③ The Company shall notify the Member of its review findings within 14 business days of receiving a dispute. If the dispute is found to be valid, the Company shall adjust the amount or apply a credit to the next invoice.

④ The obligation to pay undisputed amounts remains in effect until the dispute is resolved.

Article 17 Plan Changes and Downgrades

① Upgrades: Upgrades to a higher-tier plan during the subscription period take effect immediately. Additional fees shall follow the detailed guidelines provided at the time of the plan change.

② Downgrades: Changes to a lower-tier plan do not take effect immediately during the current subscription period. Members may request plan changes or cancellations through the in-service settings. Downgrades will apply from the next billing cycle.

③ Downgrades or cancellations may result in reduced or lost access to features, data retention periods, and usage limits, and the Company shall not be liable for any resulting damages.

Article 18 Usage Deduction Policy

① Usage generated from Service use is generally deducted at the time a Member executes or requests a feature. However, the Company may adjust deductions within reasonable limits where technical errors or processing failures are confirmed.

② Usage already deducted shall not be restored except where caused by Company fault or technical error.

③ The Company shall not be liable for usage deductions resulting from repeated execution of the same request, Member input errors, network issues, or other causes attributable to the Member.

④ When a Member's basic usage is fully exhausted, the Member may purchase additional usage products offered by the Company to continue using the Service.

Chapter 5 Refund Policy

Article 19 Refund Policy

① This refund policy complies with the Consumer Protection (Fair Trading) Act and other applicable laws and does not limit any rights granted to Members by law.

② Members may request a refund within 7 days of the date of payment for a paid subscription. However, refunds are not available if the Member has used features that deduct usage or provide services, such as query generation, report generation, or Schedule settings, after payment.

③ Refunds are not available after 7 days have passed from the paid subscription payment date, regardless of whether the Service was used.

④ Additional purchase products (queries, Insight Reports, Trend Reports, etc.) are not refundable after payment is completed, regardless of whether they were used, as service provision begins immediately upon payment completion due to the nature of digital services.

⑤ Refund requests must be submitted to peekai@peekai.us, and the Company will verify refund eligibility and process the request within 7 business days of receipt.

⑥ Additional time may be required for actual refund deposit or payment authorization cancellation depending on the payment method.

Chapter 6 Obligations of the Company and Members

Article 20 Obligations of the Company

① The Company shall make its best efforts to provide the Service stably in accordance with applicable law and these Terms.

② The Company shall process Members' personal data in accordance with the PDPA and the Privacy Policy, and shall not provide such data to third parties without the Member's consent (subject to legal exceptions).

③ The Company shall handle legitimate Member complaints and communicate outcomes via email or other means.

④ In the event of a security breach attributable to the Company, the Company shall promptly notify affected Members and relevant authorities in accordance with applicable law and take steps to minimize damage.

Article 21 Member Obligations (Prohibited Conduct)

① Members must not engage in any of the following conduct.

• Violation of applicable laws or regulations

• Submitting false information or misappropriating another person's information

• Infringing the intellectual property or other rights of third parties

• Engaging in financial crimes such as fraud, money laundering, or terrorist financing

• Disrupting the normal operation of the Service or using it for illegal purposes

• Creating, posting, or distributing harmful content, including:

- Content inciting terrorism, violence, or extremism

- Hate speech based on race, gender, religion, sexual orientation, or similar characteristics

- Content related to the exploitation or abuse of children

- Spreading false information or deceiving third parties through shared links

• Compromising the security of the Service, including:

- Inducing service overload through automated scripts or abnormal methods

- Infrastructure attacks such as reverse engineering, DDoS attacks, or brute-force attacks

- Inserting or distributing malware or viruses

• Commercially reselling or redistributing Service outputs or data, or mass-collecting data (e.g., scraping, crawling) without prior written consent from the Company

② If a Member violates this Article, the Company may, without prior notice and taking into account the severity of the violation and its impact on Service operations, delete content, restrict Service access, suspend accounts, or terminate accounts. The Company may also take legal action as permitted by applicable law.

Chapter 7 AI-Specific Responsibilities

Article 22 Disclosure and Transparency Obligations

① When Members share Service outputs (Reports, EQS scores, AI platform response data, etc.) with third parties or use them in external services or products, they must clearly and conspicuously disclose that the content is AI-generated analysis.

② Disclosure of AI-generated content is required in the following situations.

• When citing Report or EQS data in a client's own reports, proposals, or marketing materials

• When distributing analysis results to an unspecified audience via shared links

• When providing analysis results to end users as features or decision-making bases for one's own products or services

• When required by applicable law such as the EU AI Act or U.S. FTC guidelines

③ Disclosures must be made adjacent to the relevant content and before end users become aware of it, and must not be hidden or presented in a misleading manner.

Article 23 Monitoring Output Use and Preventing Misuse

① When Members integrate Service outputs into their own products or services for delivery to end users, they must implement reasonable controls to prevent misuse or misappropriation of outputs by end users.

② Examples of reasonable controls include:

• Displaying disclaimers indicating that outputs are for reference purposes only

• UX design that prevents outputs from being used as the sole basis for decisions

• Communicating usage policies to end users prohibiting prohibited conduct (e.g., spreading false information, defaming competitors)

• Establishing internal review procedures for detecting abnormal usage patterns

③ If a Member becomes aware that prohibited conduct under Article 21, paragraph ① is being carried out through the use of Service outputs, the Member must immediately cease such use and notify the Company (peekai@peekai.us).

Article 24 Ensuring Traceability

① Where required by applicable laws or regulations (e.g., watermarking obligations under the EU AI Act), Members must attach source identification information (watermarks, metadata, usage logs, etc.) to Service outputs to enable tracing of the content's generation path.

② Members must retain records of Service use (API calls, Client Data, outputs, etc.) to the extent required by applicable law, and must provide such records upon request by the Company or regulatory authorities.

Article 25 Responsibility for Output Use

① All decisions regarding external use of Service outputs and their consequences are entirely the Member's responsibility. This includes:

• Damages caused to third parties by distributing, sharing, or citing outputs

• Results of business decisions made based on outputs (hiring, investment, marketing strategy, etc.)

• Harm caused by integrating outputs into the Member's own services and delivering them to end users

• Sanctions or damages resulting from violations of applicable law (AI Act, consumer protection law, advertising regulations, etc.)

② The Company has no obligation to control or review the manner in which Members use outputs externally, and shall not be liable for damages arising from such external use.

③ If the Company suffers damage due to a Member's violation of obligations under this Chapter, the Member shall provide compensation pursuant to Article 34 (Indemnification).

Chapter 8 Intellectual Property, Personal Data, and Data

Article 26 Intellectual Property

① All intellectual property rights in the Service, including UI/UX design, logos, software, and the EQS algorithm, vest in the Company.

② Members retain rights in data they input or generate while using the Service. However, Members grant the Company a non-exclusive, worldwide license to use such data to the extent necessary for providing, operating, improving, statistically analyzing, and developing technologies related to the Service.

③ Rights in response text generated by each AI platform are governed by that platform's terms of service, and Members must use such text in accordance with applicable law and these Terms.

④ Without the Company's prior written consent, Members must not reproduce, modify, distribute, sell, lease, or sublicense all or any part of the Service, nor develop similar services or competing services based thereon.

Article 27 Processing of Personal Data

① The Company collects, uses, retains, and destroys personal data in compliance with Singapore's PDPA (2012, as amended in 2020).

② The primary categories of data collected and their purposes are as follows.

• Email, password, company name, contact information: collected for account creation and identity verification; retained for the duration of account maintenance

• Payment information (processed by card networks): collected for paid service billing; retained for the period required by applicable law

• Service logs and session data: collected for Service operation and quality improvement; retained for the duration of account maintenance

• Query text and Report data: collected for Service provision and AI platform transmission; retained according to plan-specific retention periods

③ When transferring data outside Singapore, the Company shall implement protection measures equivalent to those required under Article 26 of the PDPA (e.g., standard contractual clauses).

④ Detailed matters are set forth in the separate Privacy Policy, which forms part of the Service agreement together with these Terms.

Article 28 Data Retention and Deletion

① Personal data for which the collection purpose has been fulfilled shall be destroyed without delay (except where retention is required by law).

② Upon a request to delete an account, personal data shall be destroyed without delay in accordance with applicable law and internal policies, except where retention is legally required.

Article 29 Cookies and Tracking Technologies

Certain features may be restricted if cookies are refused. The Company does not use cookies for targeted advertising purposes.

• _peek_a_t, _peek_login: Login management (essential)

• _peek_locale: Service language management

Chapter 9 Warranties, Disclaimer of Warranties, Limitation of Liability, and Indemnification

Article 30 Company's Service Warranty

① The Company warrants that the Service will operate in material conformance with the Service description (Documentation) during the subscription period.

② In the event of a breach of the warranty in paragraph ①, the Company's obligations and the Member's remedies are as follows.

• Step 1 — Attempt to Remedy: The Company shall make commercially reasonable efforts to remedy the issue at no additional cost.

• Step 2 — If Remedy Is Not Feasible: If remedying the issue is determined to be impracticable, the Member may terminate the service agreement, and the Company shall refund fees proportional to the unused remaining subscription period.

③ The warranty in this Article does not apply to issues arising from:

• Misuse or unauthorized modification of the Service by the Member or a third party

• The Member's use of the Service in combination with third-party services without the Company's prior written approval

• Errors or inaccuracies in Client Data provided by the Member

• Issues related to the response quality, accuracy, or availability of third-party AI platforms

④ The remedies set forth in this Article constitute the Member's sole and exclusive remedy for any breach of the service warranty.

Article 31 Mutual Warranties

Each of the Company and the Member represents and warrants to the other as follows.

• (a) Valid Agreement: These Terms have been duly entered into and constitute a valid, binding, and enforceable agreement in accordance with their terms.

• (b) No Third-Party Consent Required: No third-party consent is required for the execution or performance of these Terms.

• (c) No Conflict: The execution and performance of these Terms do not conflict with any other contractual obligations to which the party is a party.

Article 32 Disclaimer of Warranties

The Service is provided "as-is." The Company makes no express or implied warranties regarding fitness for a particular purpose, merchantability, or non-infringement, and does not warrant:

• The accuracy or completeness of AI platform responses

• Uninterrupted or error-free operation of the Service

• That brand analysis results accurately reflect market conditions

• That AI-generated content can substitute for professional advice

Article 33 Limitation of Liability

① The Company shall not be liable for the following damages: errors, delays, or omissions in AI platform responses; results of Members' business decisions; account information leakage attributable to the Member; indirect damages from service interruptions; or policy changes or failures of third-party services.

② This limitation of liability does not apply to damages arising from the Company's willful misconduct or gross negligence, or to death or personal injury.

③ The Company's aggregate liability to corporate Members shall not exceed the total fees paid by the Member during the six months immediately preceding the claim.

④ With respect to individual consumers, this limitation applies only to the extent permitted by the UCTA and CPFTA.

Article 34 Indemnification by Members

If a Member causes damage to the Company (including its officers, employees, and affiliates) by violating these Terms or infringing the rights of third parties, the Member shall indemnify the Company for all such damages, including reasonable legal costs. However, this Article shall be valid only to the extent permitted by Section 4 of Singapore's UCTA. The Company shall notify the Member upon a claim for indemnification, and the Member shall cooperate in the defense thereof.

Chapter 10 Account Termination and Service Discontinuation

Article 35 Restriction of Use and Termination by the Company

① The Company may restrict access or terminate accounts, with or without prior notice, in the following circumstances.

• Prohibited conduct under Article 21, paragraph ①

• Non-use for 12 or more consecutive months

• Non-payment persisting for 7 or more days

• Material breach of these Terms

• Court order or regulatory authority requirement

② In principle, the Company shall provide prior written warning and a 30-day cure period via email. However, the following exceptions apply.

• In cases of non-payment: a 7-day cure period shall be provided

• In cases of serious security violations or other emergencies: immediate restriction or termination is permitted

③ Upon termination, all licenses shall immediately cease, and data deletion shall be governed by Article 28.

Article 36 Service Discontinuation

① In the event of full Service discontinuation, the Company shall notify Members at least 30 days in advance via service announcements and email.

② Upon Service discontinuation, paid subscribers shall receive a refund proportional to the remaining subscription period.

Chapter 11 Marketing and Promotional Use

Article 37 Consent to Marketing and Promotional Use

① By agreeing to these Terms, Members consent to the Company's use of their company name, organization name, and logo for the following purposes.

• Customer reference section of the Company's official website

• Sales and IR materials for investors and partners (pitch decks, proposals, etc.)

• Press releases and official social media channels

• Presentation materials for official events such as conferences and exhibitions

② Opt-Out Request: If a Member does not wish to have their company name, organization name, or logo used for promotional purposes, the Member may submit a written request to peekai@peekai.us. The Company shall cease marketing use of the relevant information within 14 business days of receiving the request, and will sequentially process the removal of such information from already-distributed materials within a reasonable scope.

③ Opt-out requests shall not apply retroactively to prior use, and the Company's obligation to remove information from already-distributed or published materials shall be waived where retrieval is impracticable.

④ Where a Member enters into an Enterprise agreement, marketing use terms may be separately negotiated during the contracting process, and any separate agreement shall prevail over this Article.

Chapter 12 Operations and Development Agency

Article 38 Agency

① This Service is provided by the Singapore entity BEUSABLE PTE. LTD. ("Company"), and the Korean entity 4Grit Co., Ltd. ("Operating Agency") may perform the following functions on a consignment basis from the Company.

[Operations Functions]

• Service operation and technical support

• Customer inquiry handling and customer success (CS) functions

• Payment processing assistance and account management support

• Other operational functions separately designated by the Company

[Software Planning, Design, and Development Functions]

• Service feature planning and requirements analysis

• UI/UX design and prototyping

• Software design, development, and testing

• Deployment, maintenance, and technical documentation

• Other development functions separately designated by the Company

② The Agency is not a party to these Terms, and the legal contractual relationship with Members exists solely between BEUSABLE PTE. LTD. and the Member. Contractual claims against the Agency shall not be recognized. Members' rights claims regarding planning, design, and development outputs performed by the Agency must also be directed to the Company.

③ Intellectual property rights in all outputs generated by the Agency in the course of performing consigned functions (including plans, design deliverables, source code, and documentation) shall be governed by the separate consignment agreement between the Company and the Agency, and shall vest in the Company in the absence of a separate agreement. Members may use such outputs only to the extent permitted by these Terms and the service agreement.

④ The Agency may access Members' personal data to the extent necessary for performing its operational and development functions, pursuant to the personal data processing consignment agreement between the Company and the Agency. In particular, where Member data is used for testing or verification purposes in the course of development work, only pseudonymized or anonymized data may be used. Where the Agency processes Members' personal data within Korea, the obligations applicable to consignees under Article 26 of Korea's Personal Information Protection Act shall apply, and the Agency must comply with the following requirements.

• Prohibition on processing personal data beyond the scope of the consigned functions

• Implementation of technical and administrative safeguards to ensure the security of personal data

• Obtaining the Company's prior approval before sub-consigning

• Return or destruction of personal data upon termination of the consignment relationship

⑤ Details regarding the consignment of personal data processing (including the identity of consignees, scope of consigned functions, and retention periods) shall be set forth in the Privacy Policy. In the event of any change or termination of the agency relationship, the Company shall provide Members with advance notice pursuant to Article 3, paragraph ③ of these Terms. Where development work is in progress, the Company shall establish a handover plan to ensure service continuity.

Chapter 13 Governing Law, Dispute Resolution, and Miscellaneous

Article 39 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore. The principles of conflict of laws shall not apply.

Article 40 Dispute Resolution

① In the event of a dispute, the parties shall first seek resolution through mutual negotiation within 30 days of notice.

② If negotiation fails, the dispute shall be finally resolved by arbitration in Singapore in English, under the rules of the Singapore International Arbitration Centre (SIAC). Arbitral awards shall be final and binding on both parties.

③ Notwithstanding the arbitration clause, Members retain the right to use the Singapore Small Claims Tribunal or consumer dispute resolution channels.

④ The courts of Singapore shall have jurisdiction.

Article 41 Language

These Terms are provided in Korean, English, and Japanese. In the event of any conflict between the language versions, the English version shall prevail.

Article 42 Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between the Company and Members and supersede all prior oral or written agreements.

Article 43 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Article 44 No Waiver

Failure or delay in exercising any right shall not be construed as a waiver of that right.

Article 45 Notices

• Company to Member: via service announcement or registered email

• Member to Company: peekai@peekai.us

• Company address: BEUSABLE PTE. LTD. (UEN: 202200411W), 111 Somerset Road, #06-07B, 111 Somerset, Singapore 238164

Article 46 Effective Date

These Terms shall take effect as of April 30, 2026.